AI Receptionist & Voice Booking
Conversational voice agent that answers incoming patient calls, executes a robust 8-state booking flow, confirms appointments via SMS/email, and integrates with clinic schedules.
Features
Voice-first Clinical Triage
Structured triage scripts captured via ASR that produce consistent intake data and feed into EHR or secure messaging workflows.
Reliable Voice Infrastructure (Built for Real Clinics)
External STT (Whisper via Groq), LLM orchestration, ElevenLabs TTS, Twilio voice integration, and automatic visit notes with SendGrid/Gmail confirmations.
Built & Audited System
Designed, tested, and deployed with real patient traffic — not a demo prototype.
Built by
Janagam Bharath
Founder & Engineer
Production Audit
v48.3
Current release
Engineering Maturity
455 commits
377 deployments
Production Metrics
1,247 sessions
892 bookings
Technology Stack
Production-grade components powering the voice pipeline
Voice Calls
Twilio
Speech-to-Text
Whisper (Groq) in production
Text-to-Speech
ElevenLabs
Conversation
LLM-driven orchestration
Pipeline
External STT (browser STT removed)
Notifications
SendGrid / Gmail confirmations
How It Works
1
Connect
We connect VoxCare AI to your phone number and booking workflow.
2
Customize
Train clinical flows and triage pathways using our web console.
3
Automate
Go live: bookings, transcripts, and clinician alerts with HIPAA-focused controls.
Integrations
EHR (Epic/Cerner)
Twilio
Zoom
Calendly
Slack
Frequently Asked Questions
VoxCare AI features a HIPAA-aware architecture. We support Business Associate Agreements (BAA) and implement encryption in transit & at rest. Contact us to discuss your specific compliance requirements.
No. VoxCare AI only handles calls, bookings, and intake. Medical decisions always stay with licensed professionals.
Most customers are live within 2–6 weeks depending on integrations.
We use production-grade components: Twilio for voice calls, Whisper (via Groq) for speech-to-text, ElevenLabs for text-to-speech, and LLM orchestration for conversation management. Browser-based STT has been removed in favor of our external production pipeline.
Customer testimonials available on request.